WHAT YOU NEED TO KNOW
Our ethos is relaxation and calm. We request that mobile phones are kept on silent and other devices that may negatively impact the relaxation of other users are not brought into the spa. Additionally, we ask that all treatments and relaxation rooms are treated as ‘whisper zones’ and voices are kept to the appropriate levels. We do enjoy seeing your shared pictures on social media, (@chevinhotel) so snap away whilst respecting others privacy and peace. Please ensure that calls are taken away from other guests.
Smoking, including e-cigarettes, is prohibited indoors and around the outdoor hot tub. You can find a smoking area at the front of the main spa reception.
Please also note that a guest that treats the team in an objectionable or anti-social manner, is under the influence of alcohol/drugs or displays menacing, offensive or otherwise unacceptable behaviour, will be asked to leave the premises immediately.
WHEN TO ARRIVE
We advise that you arrive at least 15 minutes prior to your first treatment to allow sufficient time to check-in, complete your consultation form and prepare for your treatment. Out of courtesy to all guests, we do operate a prompt appointment schedule. We do understand that sometimes our guests may arrive late and in this instance, every possible effort will be made to accommodate you, however, to ensure other guests are not affected, it may be necessary to reduce your treatment time or reschedule.
Indoor pool. Steam room. Sauna. Indoor hot tub. Outdoor hot tub. Treatment rooms. Gym
The minimum age to access the spa and pool facility is 16 (if accompanied by an adult). All treatments are restricted to those aged 18 and over.
It is important you advise us on booking if you are pregnant so we can advise you of the most appropriate treatments.
Treatment rooms will be allocated prior to your arrival. Dual treatments rooms are available subject to availability.
We require notice of cancellation no later than 48 hours prior to your arrival. Any cancellations after this time will be charged in full.
For any further information, please contact the team at firstname.lastname@example.org.